Product Lookup

CHECK LOT NUMBER

1. Please find the lot number on the bottom of the product container. (Please see images for reference.).

2. In the form field below, enter the first 7 characters of the lot number. If the lot number has a letter before the number, do not include it. Always start with the number.

3. Click “Search”.

Your lot number is part of the recall.

Please return this product to the retailer where you purchased it.

Enter your information below so we can send you product return instructions.

FIRST NAME*

First Name is required

LAST NAME*

Last Name is required

ADDRESS (US and Puerto Rico only)*

Address is required

APT / SUITE / OTHERS

Comma is not allowed in Apt Number.

PHONE NUMBER*

Phone Number is required

EMAIL ADDRESS*

Email Address is required

NUMBER OF CONTAINERS ON HAND (UNUSED AND OPEN)*

Please enter valid number of containers Number of Containers is required

PRODUCT NAME*

Product Name is required

LOT NUMBER

Your product isn't currently included in the recall.

Thank you for checking your product and being a valued customer. We sincerely regret the concern and inconvenience this recall causes. No further action is necessary at this time.

Your lot number is part of the recall.

Do not use the product.

US - Please return this product to the retailer where you purchased it. If you purchased it from Abbottstore.com, please call 800-258-7677. If you received the product from your healthcare provider, please call our Abbott Consumer Relations Hotline at 800-986-8540. If you are a healthcare provider, call your Abbott Sales Representative.
Puerto Rico - call 787-622-5454 to contact your Abbott Consumer Relations Hotline.
Outside the US - Click HERE to contact your Abbott Consumer Relations Hotline in the country which you are located.