1. Please find the lot number on the bottom of the product container. (Please see images for reference.).

2. In the form field below, enter the first 7 characters of the lot number. If the lot number has a letter before the number, do not include it. Always start with the number.

3. Click “Search”.

Please provide alphanumeric lot number Lot number is required Please provide alphanumeric lot number

Your entry needs to start with a number.

Please provide a 7 digit alphanumeric text for the search


The Lot Number should be located on the bottom of the container.

Your Lot Number is part of the recall.

Please call 800-986-8540 during the following operating hours to initiate the product return and refund process. In order for us to best assist you, please have all recalled lot numbers and quantities ready when you call.

  • 8:30 am - 5:00 pm, ET, Monday - Friday

Your product isn't currently included in the recall.

Thank you for checking your product and being a valued customer. We sincerely regret the concern and inconvenience this recall causes. No further action is necessary at this time.

Your lot number is part of the recall.

Do not use the product. 

  • US - Please return this product to the retailer where you purchased it. If you purchased it from, please call 800-258-7677. If you received the product from your healthcare provider, please call our Abbott Consumer Relations Hotline at 800-986-8540. If you are a healthcare provider, call your Abbott Sales Representative. 
  • Puerto Rico - call 787-622-5454 to contact your Abbott Consumer Relations Hotline.
  • Outside the US -  Click HERE  to contact your Abbott Consumer Relations Hotline in the country which you are located.